Privacy Policy
This Privacy Policy describes how durraj.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at arslan700786@gmail.com or by mail using the details provided below:
Contact Information
A1 P.I.A.E.H.S Johar town, Lahore, Lahore 54000, Pakistan
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Third-party links
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement of or affiliation with the linked website, unless specifically stated herein.
Disclaimers
The information contained on this website is for general information purposes only. We assume no responsibility for any errors or omissions in the contents on the website.
Data Collection & Use
Understand how we collect, use, and disclose your personal information.
Device Information
Purpose: To load the Site accurately and perform analytics for optimization. Source: Automatically collected via cookies, log files, etc. Disclosure: Shared with Shopify.
Order Information
Purpose: To fulfill contracts, process payments, arrange shipping, and communicate. Collected from you. Disclosure: Shared with Shopify.
Customer Support Information
Purpose: To provide customer support. Collected from you. Disclosure: Shared with support vendors.
Collected Personal Information
Device: Browser version, IP, cookies, viewed products, search terms. Order: Name, address, payment info, email, phone.
Additional Information
Includes offline data or purchased marketing data. Modifications or additional details as needed.
Third-Party Services
We share information with processors like Shopify and other vendors for sales, payments, and shipping.
[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]
Minors
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]
[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]
Frequently Asked Questions
Find answers to common questions here.
What is our privacy policy?
We are committed to protecting your personal information and being transparent about our data practices.
How do we use your information?
We use your Personal Information to provide you with targeted advertisements or marketing communications.
Can I opt out of targeted advertising?
Yes, you can opt out of targeted advertising through various services.
What is Google Analytics?
We use Google Analytics to understand how our customers use the Site. You can read more about Google's practices here.
How can I opt out of Google Analytics?
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Third-party marketing apps?
We may share information with our advertising partners for targeted ads. Learn more about online advertising.
[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- ] https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT]engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Selling Personal Information
[INCLUDE THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
[Insert:
- categories of information sold;
- IF USING SHOPIFY AUDIENCES: information about your use of the Site, your purchases, and the email address associated with your purchase
- instructions on how to opt-out of sale;
- whether your business sells information of minors (under 16) and whether you obtain affirmative authorization;
- if you provide a financial incentive to sell information, provide information about what that incentive is.]
Your rights
[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
About Our Cookies
This section explains how we use cookies to enhance your browsing experience and provide essential functionalities.
Essential Cookies
These cookies are crucial for the basic functioning of our store, enabling features like secure checkouts and basic navigation.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Advertising Cookies
We use these cookies to make advertising messages more relevant to you and your interests.
Social Media & Content Cookies
These cookies enable sharing of pages and content that you find interesting on our social media and other websites.
Are links to other websites approved?
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval.
Our Journey
Discover our story, from founding to present day achievements.
Cart Versioning
Tracking your cart's evolution over time helps understand user behavior.
Initial Cart
Basic cart functionality. Limited to essential features for simple purchases.
Add to Cart- Basic cart features
- Limited item storage
- No dynamic checkout
- No guest checkout
Enhanced Cart
Advanced cart options. Supports dynamic checkouts and extended session persistence.
Upgrade to Pro- Dynamic checkout enabled
- Guest checkout available
- Persistent cart options
- Remember me functionality
Enterprise Cart
Full-featured cart. Secure customer data, advanced localization, and long-term persistence.
Contact Sales- Secure customer login
- Buyer localization enabled
- Master device ID tracking
- Extended persistence (20y)
Reporting and Analytics
Track your key metrics and gain insights into your business performance with our comprehensive reporting tools.
Basic Analytics
Essential reports for daily operations. Track sales, customer activity, and inventory levels.
Explore Basic- Sales & Customer Reports
- Inventory Tracking
- No Marketing Analytics
- No Advanced Reports
Advanced Analytics
In-depth analysis for growing businesses. Optimize marketing campaigns and understand customer behavior.
Explore Advanced- Marketing Campaign Analysis
- Customer Segmentation
- Limited Performance Insights
- Email Support Included
Custom Analytics
Full-scale analytics for enterprises. Unlock advanced metrics and tailor reports to your specific business needs.
Contact Us- Dedicated Analytics Support
- All Reporting Features
- Unlimited Custom Reports
- 24/7 Analytics Support
Track your visitors
Understand your audience and improve your website's performance with detailed analytics.
Basic
Perfect for personal projects. Essential features to get started with analytics.
Get Started- Basic visitor tracking
- Landing page insights
- Referral tracking
- No campaign tracking
Standard
Tools for growing websites. Optimize your content and user engagement.
Start Now- Advanced visitor tracking
- Detailed traffic sources
- Heatmaps and session recordings
- Basic A/B testing
Premium
Full suite for large businesses. Maximize your marketing ROI with advanced analytics.
Contact Us- Comprehensive campaign analysis
- Advanced A/B testing
- Conversion rate optimization
- Dedicated support
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:
[Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
Last updated: 26-02-2025